People Fraudulently utilising the company title ACE money Express

The Washington state dept. of Financial Institutions (DFI) has gotten a few complaints from Washington customers against Ace money Express. A few consumers stated that they certainly were contacted by e-mail or phone by individuals trying to gather loans for $750 or less.

customers who’ve either paid down a loan, or have not removed a loan through the ongoing business report they own been:

  • Contacted by a person known as Frank Dollard representing debt negotiation Division,
  • Contacted by a person known as Mike Bell with respect to Chris Robinson & Associates (or C R and Associates),
  • Contacted by financial obligation Healing,
  • Refused info on the loan that is alleged evidence of your debt,
  • Supplied with fake instance numbers and threats of technical proof that cash ended up being deposited in to the consumer’s account,
  • Gotten needs to create re re payment in the shape of pre-paid cards, and/or
  • Threatened with appropriate action by way of a court or because of the I.R.S. or prison time if re re payment had not been supplied.

These details is alleged by the customers and contains perhaps maybe maybe not been confirmed by the Department.

Here is the contact information that is connected with these scams that are apparent

Those perpetrating these scams aren’t certified because of the Department and are usually perhaps perhaps not registered to conduct company in Washington State because of the Department of Licensing, the Department of income, or even the Secretary of State. The Department of Licensing licenses and regulates debt collectors under RCW 19.16.

DFI warns Washington customers:

  • Never ever deliver cash or offer use of your bank or bank card in reaction to telephone that is threatening or e-mails you obtain claiming you owe a financial obligation.
  • Never ever provide any information that is personal, such as for example social safety quantity, bank card, or banking account information to your specific, internet site, or business without first verifying their identity and permit status.
  • Be sure a services that are financial or person is correctly certified to conduct company into the state of Washington using the “Verify a License” function regarding the DFI’s internet site at
  • Check out the permit status of debt collectors because of the State of Washington Department of Licensing

ACE Money Express Inc Of Irving Texas

Please be aware that Ace money Express really should not be mistaken for ACE money Express, Inc. (ACE) d/b/a ACE America’s money Express, 1231 Greenway Drive, Suite 600, Irving Texas 75038-2511, that was formerly certified in Washington.

ACE money Express, Inc. (ACE) has furnished the after information to help customers figure out whenever the best interaction is gotten using this business:

ACE will not send e-mails from “” reports. All ACE emails come from an “” account. Also, whenever ACE workers contact a customer by phone, they will determine by themselves to be from ACE money Express.

ACE identifies it self on all communication. All communication regarding collections comes straight from ACE business head office in Irving, Texas. a customer can request a Verification of financial obligation at any some time ACE will offer the verification as needed for legal reasons.

Important info for Washington State Consumers. Information On Federal Commercial Collection Agency Legislation

Residents associated with State of Washington are informed that Washington State legislation provides in RCW 31.45.105(1)(d) and (3) that the “small loan” (often described as a “payday loan”) created by an unlicensed entity to someone actually situated in Washington State is uncollectible and unenforceable in Washington State. a loan that is“small is defined in RCW 31.45.073 and it is a loan that doesn’t go beyond $700. Collection tasks involving loans of $700 or less are susceptible to RCW 31.45.082, which limits the right time, spot, and way by which a quick payday loan could be gathered. Payday loan providers also needs to offer borrowers by having an installment plan if the debtor struggles to pay the loan that is small if it is due.

From you, the collection activity may be subject to the federal Fair Debt Collection Practices Act if you received a loan from a lender or owed money to a business and someone other than the lender or business is now attempting to collect. In the event that you get a interaction from an event claiming that the financial obligation is owed, you are able to request a “written validation notice,” which must are the number of your debt, the title regarding the creditor you borrowed from, along with your liberties underneath the FDCPA. You can contact the Federal Trade Commission at 1-877-FTC-HELP or online if you have questions regarding federal debt collection laws.

Prevent and Report Identity Theft

Customers should not make re re re payments over the telephone or via e-mail to a 3rd party financial obligation collector that does not want to give a written validation notice. Even when the celebration seemingly have a number of your individual or information that is financial you must not make re payments or offer banking account or charge card information without finding a written validation notice. In the event that scammers curently have your money information, social safety quantity, or other nonpublic information, you may well be a target of identification theft.

The Federal Trade Commission (FTC) has information for victims of identification theft available on the internet.

In the event that you feel you are the victim of a nasty economic scam and they are concerned with your private monetary information, contact your bank together with three major credit agencies. Procedures for calling the credit agencies can be obtained regarding the FTC’s web site.

Report Suspicious Activity, Scams or Fraud

If somebody threatens to garnish your wages, contact your manager, or makes use of threatening, daunting, or language that is offensive report such actions to mention and federal regulators.

Washington State residents just: if you’re a target of an assortment scam or you suspect unlawful or fraudulent task involving a economic service or product, please contact the Department of banking institutions at 1-877-RING-DFI (746-4334), or on line. It’s also possible to need to contact the lincolnshire payday loans direct lenders continuing state of Washington workplace for the Attorney General.

If you reside an additional state, get the regulator in your house state.