Customer support Representative Check ‘n Go/Allied Cash Loan
Do you really enjoy supplying exceptional solution and building enduring consumer relationships? Would you like to go beyond old-fashioned jobs that are retail begin to build your job? Are you experiencing curiosity about being part of a market leading Financial Services business? Isn’t it time to create your following move? In that case, you want to keep in touch with you!
Breakdown of Part and Key Accountabilities:
Our Customer Service Associates are in one’s heart of everything we do at Check ‘Go and Allied advance loan, both area of the Axcess Financial group of organizations. Every day in metropolitan areas and towns around the world, these are generally greeting clients, processing loan requests, responding to inquiries about items, marketing new services, and much more all because of the aim of delighting our respected customers. We offer cash solutions for genuine people and make an effort to function as choice that is first everyday economic solutions. We people give attention to building relationships to make sure consumer needs are now being offered utilizing the most readily useful items we could offer. union management: put our clients during the center of every thing we do. Exemplify our Product Sales culture. Serve and teach clients in the product profile. Escalate dilemmas to your shop Manager, DDO, and Corporate Office if struggling to resolve the presssing problem straight aided by the consumer.
Cash maneuvering: Handle and count currency, money, and coins to add owning a cash cabinet, counting money deposits, going cash from protected safe to cash cabinet as well as other money control needs. In charge of bank deposits or bank choose ups. Balance specific batch receipts with shop product product sales reports at end of time and help with resolving over/shorts as needed. Loan processing: Perform necessary client verifications to validate information presented. Accurately process loans and deals per business policy. Conformity: in charge of compliance with company/State policy and procedures Federal that is including regulation relevant.
Inbound/Outbound calls: response phone inquiries as a result to basic concerns, client applications, demands or other dilemmas. Spot outgoing consumer courtesy and collection telephone telephone phone calls prior to federal laws and shop working procedures. Brand Ambassador: improve the Check ‘n Go brand name skillfully and make certain shop look (external and internal) is maintained to company criteria. Help in the execution of most business marketing plans and programs, ensuring accurate and prompt arranged, exemplary execution and within founded due dates. Should have own private dependable transportation in conformity with posted policy and procedure. This could NOT add transportation that is general public transportation from household or friends. Must keep a valid license and Automobile that is valid Insurance utilized by the business. Axcess to chance: Our company is a market frontrunner with vast possibilities to learn, develop and increase your job at places throughout the United States. Also, you can expect: competitive compensation (base pay + incentives) and advantage programs ( e.g., medical dental, term life insurance), an ample premium time off system, 401k retirement plan, tuition reimbursement, as well as an engaging work place.
Our company is an independently held business headquartered Cincinnati, Ohio whom provides innovative credit solutions that empower customers to carry out their individual funds whenever, where and exactly how they need. It is our objective getting people the cash they want whenever it is needed by them. We make certain we do this in a real method that is accountable and inside their means.
Axcess is invested in employing and keeping a workforce that is diverse. Our company is proud to be the same Opportunity/Affirmative Action company, making choices without reference to race, color, faith, sex, sex identity or expression, intimate orientation, nationwide origin, genetics, impairment status, age, marital status, protected veteran status or other protected course. This publishing is supposed to spell it out the nature that is general of work likely to be done and it is maybe perhaps maybe not an extensive a number of all duties, duties and abilities necessary for the career.